What are our policies and how do they apply to our work with clients?

1. Quality control

A strong internal review and feedback process enables continuing improvement, innovation and added value for clients.

We agree the scope of a project up-front before we start.

Where appropriate, we encourage the active involvement of clients in crafting the scope of the work and in reviewing progress.

2. Environmental impact

We minimise our direct impact on the environment.

Our use of electricity is effectively carbon neutral. We purchase from a company (currently Good Energy) that purchases from renewable sources and that invests to create additional renewables capacity.

We avoid air travel where possible, drawing on an international network of associates and partners when necessary to deliver value outside the UK.

3. Diversity and other policies

We are strongly committed to working with colleagues, clients and other people with total respect for their unique qualities irrespective of class, race, age, gender, sexuality, religion (or lack of it), financial or social status, disabilities, etc.

4. Digital divide and website accessibility

Our website is currently being redesigned for wider accessibility.


feedback@alexanderballard.co.uk